Riviera Maya, Mexico
Sandos Caracol Nature Resort Water Park





Property overview
Sandos Caracol Nature Resort Water Park is an All Inclusive hotel with a stunning jungle setting surrounded by mangroves and natural lagoons in Playa del Carmen. Offering an impressive array of restaurants and bars, a fun water park with 29 water slides for kids and adults, a fabulous kids club, more than 40 eco-activities, and a beautiful white sand beach, plus accommodations for up to five people, it is ideal for a relaxing family vacation.
Meal plans
All Inclusive
• 24 hour all-inclusive
• All meals plus snacks
• Unlimited international and domestic drinks
• Daily activities
• Round-trip airport transfers
• All meals plus snacks
• Unlimited international and domestic drinks
• Daily activities
• Round-trip airport transfers
Hotel collections
Vacations for singles
- Properties with spaces designed to foster authentic connections with like-minded guests
- Perfect balance of privacy, social experiences and access to adventure
- Various accommodation styles suitable to singles with convenient amenities and attentive service
Family of five or more
- Curated collection of hotels with rooms that allow families of five or more to stay and play together
- Accommodation options designed for maximum comfort, from studios to suites
- Common areas for socializing plus separate sleeping spaces for privacy
Property amenities
- 955 Rooms
- 5 Pool(s)
- 10 Restaurant(s)
- 9 Bar(s)
Accommodations
Pool View 1 Bedroom
- Max. occupancy 4
- Max. adults 3
- Max. children 2
Eco Family Suite
- Max. occupancy 5
- Max. adults 4
- Max. children 3
Eco Family Superior
- Max. occupancy 4
- Max. adults 4
- Max. children 3
Pool View Superior
- Max. occupancy 4
- Max. adults 3
- Max. children 2
Select Club Deluxe room
- Max. occupancy 2
- Max. adults 2
Select Club Superior room
- Max. occupancy 2
- Max. adults 2
Dining and entertainment
La Laguna
- Style: Buffet
- Cuisine: International
Notes:
- Open for breakfast, dinner, lunch
La Mascaras
- Style: Buffet
- Cuisine: Mexican
Notes:
- Open for breakfast, dinner
El Templo
- Style: À la carte
- Cuisine: Asian
Notes:
- Open for dinner Reservations required
La Riviera
- Style: À la carte
- Cuisine: Mediterranean
Notes:
- Open for dinner Reservations required
Salvia
- Style: À la carte
- Cuisine: Gourmet
Notes:
- Open for lunch Reservations required
Los Lirios
- Style: À la carte
- Cuisine: Grill
Notes:
- Open for dinner Reservations required
Fogo do Brazil
- Style: À la carte
- Cuisine: Grill
Notes:
- Open for dinner Reservations required
La Toscana
- Style: À la carte
- Cuisine: Italian
Notes:
- Open for breakfast, dinner, lunch Reservations required
El Nido
- Style: À la carte
- Cuisine: Mexican
Notes:
- Open for breakfast, dinner, lunch Exclusive to Open 24 hours
Santo Taco food truck
- Style: Snack bar
Notes:
- Open for snacks
Sirena Poolside Bar
Notes:
- Open air
- Pool bar
Iguana Poolside Bar
Notes:
- Open air
- Pool bar
L’Elefant
Notes:
- Lobby bar
El Manglar
Notes:
- Sports bar
El Mapache Chill-out
Beach Bar
Notes:
- Beach bar
La Tortuga
Notes:
- Pool bar
Theater Bar
Los Lirios
Extra features
Bonus features
- Child Age Range (2-12)
- Additional Room Inclusions-Select Club Superior room
- Additional Room Inclusions-Select Club Deluxe room
- Added Values
- Concierge
Facilities and services
- Internet Services
- Beach
- Miscellaneous resort amenities/services
- Business services
- Child facilities
- Health and safety
- Hotel lobby
- Shops and services
- Sports activities
- Wellness
- Spa
- Swimming pools
Hotel and airport information
Hotel location
Carretera Cancun Chetumal Km 295 Playa del Carmen Mexico
Airport information
Airport name: Cancun International Airport
Airport transfer time:
* Please note that transfer times may vary and are subject to change.
Hotel information
Check-in time: 15:00:00
Check-out time: 12:00:00
Hours of operation and availability of all restaurants and bars are subject to change based on the hotel’s occupancy throughout the season
Alerts
- A Government of Quintana Roo environmental tax ranging from $2-9 USD* per person per night is to be paid locally to the hotel. *Subject to change.
- * Please note that the water park will be closed every Tuesday for routine maintenance. However, during holidays the water park may stay open.






