Riviera Maya, Mexico
Sandos Caracol Nature Resort Water Park





Property overview
Meal plans
Hotel collections
Property amenities
Accommodations
Dining and entertainment
Extra features
Facilities and services
Hotel and airport information
Alerts
Property overview
Sandos Caracol Nature Resort Water Park is an All Inclusive hotel with a stunning jungle setting surrounded by mangroves and natural lagoons in Playa del Carmen. Offering an impressive array of restaurants and bars, a fun water park with 29 water slides for kids and adults, a fabulous kids club, more than 40 eco-activities, and a beautiful white sand beach, plus accommodations for up to five people, it is ideal for a relaxing family vacation.
Meal plans
All Inclusive
• 24 hour all-inclusive
• All meals plus snacks
• Unlimited international and domestic drinks
• Daily activities
• Round-trip airport transfers
• All meals plus snacks
• Unlimited international and domestic drinks
• Daily activities
• Round-trip airport transfers
Hotel collections
Vacations for singles
- Properties with spaces designed to foster authentic connections with like-minded guests
- Perfect balance of privacy, social experiences and access to adventure
- Various accommodation styles suitable to singles with convenient amenities and attentive service
Family of five or more
- Curated collection of hotels with rooms that allow families of five or more to stay and play together
- Accommodation options designed for maximum comfort, from studios to suites
- Common areas for socializing plus separate sleeping spaces for privacy
Property amenities
- 955 Rooms
- 5 Pool(s)
- 10 Restaurant(s)
- 9 Bar(s)
Accommodations
Pool View 1 Bedroom
- Max. occupancy 4
- Max. adults 3
- Max. children 2
Eco Family Suite
- Max. occupancy 5
- Max. adults 4
- Max. children 3
Eco Family Superior
- Max. occupancy 4
- Max. adults 4
- Max. children 3
Pool View Superior
- Max. occupancy 4
- Max. adults 3
- Max. children 2
Select Club Deluxe room
- Max. occupancy 2
- Max. adults 2
Select Club Superior room
- Max. occupancy 2
- Max. adults 2
Dining and entertainment
La Laguna
- Style: Buffet
- Cuisine: International
Notes:
- Open for breakfast, dinner, lunch
La Mascaras
- Style: Buffet
- Cuisine: Mexican
Notes:
- Open for breakfast, dinner
El Templo
- Style: À la carte
- Cuisine: Asian
Notes:
- Open for dinner Reservations required
La Riviera
- Style: À la carte
- Cuisine: Mediterranean
Notes:
- Open for dinner Reservations required
Salvia
- Style: À la carte
- Cuisine: Gourmet
Notes:
- Open for lunch Reservations required
Los Lirios
- Style: À la carte
- Cuisine: Grill
Notes:
- Open for dinner Reservations required
Fogo do Brazil
- Style: À la carte
- Cuisine: Grill
Notes:
- Open for dinner Reservations required
La Toscana
- Style: À la carte
- Cuisine: Italian
Notes:
- Open for breakfast, dinner, lunch Reservations required
El Nido
- Style: À la carte
- Cuisine: Mexican
Notes:
- Open for breakfast, dinner, lunch Exclusive to Open 24 hours
Santo Taco food truck
- Style: Snack bar
Notes:
- Open for snacks
Sirena Poolside Bar
Notes:
- Open air
- Pool bar
Iguana Poolside Bar
Notes:
- Open air
- Pool bar
L’Elefant
Notes:
- Lobby bar
El Manglar
Notes:
- Sports bar
El Mapache Chill-out
Beach Bar
Notes:
- Beach bar
La Tortuga
Notes:
- Pool bar
Theater Bar
Los Lirios
Extra features
Bonus features
- Child Age Range (2-12)
- Additional Room Inclusions-Select Club Superior room
- Additional Room Inclusions-Select Club Deluxe room
- Added Values
- Concierge
Facilities and services
- Internet Services
- Beach
- Miscellaneous resort amenities/services
- Business services
- Child facilities
- Health and safety
- Hotel lobby
- Shops and services
- Sports activities
- Wellness
- Spa
- Swimming pools
Hotel and airport information
Hotel location
Carretera Cancun Chetumal Km 295 Playa del Carmen Mexico
Airport information
Airport name: Cancun International Airport
Airport transfer time:
* Please note that transfer times may vary and are subject to change.
Hotel information
Check-in time: 15:00:00
Check-out time: 12:00:00
Hours of operation and availability of all restaurants and bars are subject to change based on the hotel’s occupancy throughout the season
Alerts
- A Government of Quintana Roo environmental tax ranging from $2-9 USD* per person per night is to be paid locally to the hotel. *Subject to change.
- * Please note that the water park will be closed every Tuesday for routine maintenance. However, during holidays the water park may stay open.






