If you become unwell during your vacation, please seek proper medical attention immediately so your condition can be properly diagnosed and treated. If you need assistance obtaining medical attention, please contact the hotel management or the WestJet Vacations Destination Representatives (supported by NexusTours).

Before you travel out of Canada, please confirm your coverage with your medical insurance provider. We strongly recommend you have travel medical insurance, so you are protected if you or your loved ones become ill.

If you have a concern regarding your safety or security during your stay, please inform the hotel management as well as the WestJet Vacations Destination Representative as soon as possible. They will take the necessary actions to ensure the matter is dealt with promptly and efficiently.